Communication in Healthcare
March 15, 2022 - December 31, 2023
Short Description: Communication in Healthcare is a course that provides a professional understanding of healthcare communications and the best practices for creating a positive and nurturing environment not only for patients but for co-workers as well.
This course begins by giving an overview of how different forms of communication from verbal to body language effect communication in healthcare . It then dives deeper to explain the different types of discipline within a professional environment and how best to communicate these disciplinary actions. Finally it explains different standardized communication skills and how these skills guarantee precision and an environment where workers feel comfortable expressing their concerns.
Instructor Description: Though this course is self-paced, it is supported by a client adviser. Client advisers are available to answer student questions and monitor student progress to ensure completion of the course. Motivating and encouraging students, the client adviser gives students inspiration to succeed.
Certification: After completing this program students will be prepared to sit for any of the billing and coding certification exam. **Some certification exams have additional requirements**
Included in this program is the CBCS certification from NHA! Individuals with a CBCS certification from NHA gain access to the knowledge and training they need to prepare for a rewarding and meaningful career as a sought-after Billing & Coding Specialist.
As a CBCS, you may perform some or all of the following tasks:
Gather/review essential patient information
Verify required documentation before patient information is released
Prevent fraud/abuse by auditing billing
Support coding and billing process
Assign codes for diagnoses and procedures
Submit claims for reimbursement
Coach healthcare providers to achieve optimal reimbursement
Billing & Coding Specialists have an expansive range of opportunities for employment. The skills learned through the NHA CBCS certification are essential to hospitals, physician offices, surgery centers, nursing homes, dental offices, home healthcare agencies, mental health facilities and even insurance companies and consulting firms. Each state may have additional licensing requirements, be sure to research your states requirements for employment by visiting your states occupation board.