Embark on a fulfilling career as a Computer User Support Specialist, where every day presents new challenges and opportunities to assist non-IT users with their technical needs. Also known as help-desk technicians, these specialists are the frontline professionals in resolving computer issues promptly and effectively.
Whether it’s troubleshooting in person, over the phone, via online chat, or email, you’ll master different communication channels to provide timely assistance. Our comprehensive pathway to success includes rigorous training in CompTIA A+ Prep and Certification, along with CompTIA Network+ Prep and Certification.
No prior IT experience? No problem. Our program begins with CompTIA IT Fundamentals Prep and Certification, ensuring a solid foundation before diving into the intricacies of A+ certification. Join us and unlock the skills and knowledge needed to thrive in this dynamic and essential field of IT support. Your journey to becoming a tech-savvy problem solver starts here!
Program details
In Demand G3 Program - $$ for Tuition and Fees
Discover our IN-DEMAND and STACKABLE credentials and education programs that are eligible for more funding than ever before through G3 Tuition Assistance. Learn more about the G3 program.
Tuition and Funding Options
Financial Assistance, Grant Funding and Sallie Mae Loans may be available for eligible students.
Explore Careers and Job Outlook
View local salary and job market information on the Career Exploration page.
Courses
To learn more about this fast-track career training program, visit the Start or Enhance Your Career in Information Technology page.