Former Army officer, practicing lawyer, and former Political Science Faculty at Shenandoah University. Mediator, trainer and author of ten (10) books including: IRONING IT OUT: SEVEN SIMPLE STEPS TO RESOLVING CONFLICT and EFFECTIVE NEGOTIATION IN SEVEN SIMPLE STEPS (with co-author Bryane M. Lickson). President of Conflict Management Consortium, LLC. Front Royal (cmc-resolution.com).