Alumna Tiffany Matthews is Laurel Ridge’s first campus social worker

Home » News » Alumna Tiffany Matthews is Laurel Ridge’s first campus social worker
For Immediate Release:
November 8, 2024
Primary Media Contact:
Sally Voth, Public Relations Coordinator
[email protected] • 540-868-7134
photo of Matthews
Tiffany Matthews serves as Laurel Ridge's social worker.

Students facing challenges that could keep them from completing their education have many resources to turn to at Laurel Ridge. One of those caring resources is Tiffany Matthews, campus social worker.

A 2017 alumna of Laurel Ridge, Matthews became the college’s first social worker in December 2023. She provides case management and crisis intervention services for students.

“I’m really responsible for supporting students as they manage non-academic challenges and barriers that may impact their academic wellbeing,” she said.

Matthews, who divides her time between Laurel Ridge locations, said she employs a strength-focused and trauma-informed approach with the students she assists. She liaises with federal, state and local human services providers, such as departments of social services, food pantries, community services boards, nonprofits and medical providers.

Matthews, who participated in Laurel Ridge’s TRiO program herself as a student due to her status as both low-income and a first-generation student, has noticed trends among the challenges students are facing these days. These include access to safe and affordable housing, childcare costs, healthcare needs and a lack of reliable transportation.

As part of her role, Matthews serves as the program manager for Single Stop, a short online screening tool that students can access to see what supplemental resources they may be eligible for, such as government benefits, educational resources, health insurance options and community support.

“Those services exist to be used,” said Matthews. “I follow up with every student who creates a Single Stop profile, and have them meet with me one on one.”

If the student doesn’t qualify for government services, she works on finding other resources to meet their needs.

“I feel like when the college created this position, it really demonstrated its commitment to the community by helping make education attainable to anyone who comes here,” said Matthews.