Laurel Ridge Resources

Tech Resources

Tech Resources

Technology can play a big part in courses with an online component. We want to ensure you have all the tech resources you need to be successful in your courses. Please review the topics below for more information.

 


 

Need Help?

The Center for Excellence and Innovation in Teaching and Learning (CEITL) is here to support you with the technology you use in your courses. Whether you have questions, need troubleshooting assistance, or just want to learn more, we're happy to help!

📍 Visit Us at the Middletown Campus
173 Skirmisher Ln.
Cornerstone Hall, Room 405
Middletown, VA 22645

You can find a map of Cornerstone Hall on the Campus Maps page.

EMAIL

ceitl@laurelridge.edu

Reach out to the entire CEITL team using this email address.

HELP REQUEST

Online Help Request Form

The Online Help Request Form ensures we have all the details we need to assist you as quickly as possible.

VOICEMAIL

540-868-7185

Please leave your name, EMPLID, phone number, and a detailed message and we will get back to you.

 


 

Multi-Factor Authentication (MFA)

If you need guidance with the Multi-Factor Authentication setup process, our Tech Services team is here to help. They can also assist with password reset requests.

MFA SETUP

Find MFA options, set-up guides, and videos here.

H.S. STUDENTS

For Dual Enrollment students, see this page for equivalent MFA resources.

NEED MFA HELP?

Give Tech Services a call:
540-868-7223

 


 

Classroom Technology Information

 

CANVAS

Student tutorial, mobile app, self-help guides, and 24/7 access to support

 

ZOOM

Using Zoom features, installing the app, testing equipment, and getting support

 

RESPONDUS

Download Respondus LockDown Browser for online test proctoring

 

APPS & SOFTWARE

Microsoft Office, web browsers, other software, troubleshooting, and more

 

GOOGLE

VCCS Google for Education products including Gmail, Google Drive, and more

 

VCL

Access computers and software on demand for your courses.

 

ONLINE SAFETY

Learn more about online security, mental health resources, and more.

 

FAQs

Find the answers to frequently asked questions here.

 

TECH REQUIREMENTS

Operating systems, browsers, and other requirements for Canvas, Zoom, etc.

 


 

Additional Resources

Looking for Common Course Policies?

Visit the Help Hub to find the support you need, when you need it.

Request assistance from our Community Resources page.